Privacy Policy

Privacy Policy

(A legal document that explains how a company or website collects, uses, and shares personal information)

At HealthGo, we are dedicated to protecting the privacy of our users. This Privacy Policy outlines how we collect and process personal data. Please note that this policy may not cover all aspects of our data processing activities, and additional terms may apply in specific circumstances.

In this Privacy Policy, “personal data” refers to any information that identifies or could reasonably identify an individual. If you provide us with personal data about others, please ensure that they are aware of this Privacy Policy and that you have the necessary permissions to share their data.

Our practices comply with the EU General Data Protection Regulation (GDPR), and we want to emphasize that we do not sell our customers’ data, nor do we engage in analytics tracking.

1. Introduction

  1. We are committed to protecting the privacy of our website visitors and users.
  2. This policy applies when we act as a data controller for the personal data of our website visitors and users, meaning we determine the purposes and means of processing.
  3. In this policy, “we,” “us,” and “our” refer to HealthGo, and “you,” “customer data,” and “your” refer to any customer-related data.

2. How we use your personal data

In this section, we outline the types of personal data we may process, the sources of this data, the purposes for processing, and the legal bases for processing. However, it’s important to note that we do not engage in analytics tracking. Here are the key points:

  1. We may process data about your use of our website and services (“usage data”) for the purpose of improving our services. However, we do not employ analytics tracking.
  2. We may process account data, profile data, service data, inquiry data, notification data, and correspondence data for the purposes of operating our website and providing our services.
  3. We may process personal data for legal obligations, defense of legal claims, insurance coverage, or professional advice, among other lawful purposes.

3. Providing your personal data to others

At HealthGo, protecting your personal information is our top priority. When we share your data with dental clinics, we do so with great care. Your name, address, phone number, and email address will not be disclosed unless you decide to accept an offer from a clinic.

We ensure that your sensitive details remain confidential until you confirm your interest in a clinic’s treatment plan. Your information will not be shared with any clinic until you have agreed to proceed with their offer.

4. International transfers of your personal data

HealthGo does not transfer any personal data outside of the European Union. We maintain strict adherence to this policy.

5. Retaining and deleting personal data

We retain personal data for the necessary period and in accordance with legal obligations. Anonymized data may be retained for statistical and analytical purposes.

6. Amendments

We may update this Privacy Policy, and the latest version will be available on our website. We will notify you of any significant changes.

7. Your rights

You have various rights under data protection law, including access, rectification, erasure, and objection. You can exercise these rights by contacting us.

8. Data security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access and misuse.

If you have any questions or concerns about our Privacy Policy, please contact us at info@healthgobooking.com